Independent research profile. Not a ranking.
Independent lender research
Mr. Cooper
Mortgage servicer
- NMLS Institution ID 2104
Independent research from official public records. No paid ranking. No lender score. Not lending advice.
HMDA activity shown reflects the 2025 reporting vintage. Dates below are source dates, not ingest dates.
Evidence coverage
Coverage describes what this evidence layer contains. None observed is not the same as none exists. Partial means the evidence layer is incomplete.
identity
Complete
Official identifiers are attached to this institution.
hmda
Available
HMDA 2025 reporting vintage activity is attached.
cfpb
Available
Confirmed CFPB complaint attribution is attached.
enforcement
None observed
No attributable enforcement events were observed in the currently connected sources. This is not proof that no history exists.
servicer role
Confirmed mortgage servicer
Servicer status comes only from official role evidence, not from names or complaint volume.
nmls
Available
An NMLS Institution ID is attached.
depository
Nonbank
Depository type is taken from official FDIC/NCUA identifiers when present.
Identity & regulatory identifiers
Identifiers are shown in their own namespaces. An LEI is not an NMLS ID. An NMLS Institution ID is not a branch or person ID. An FDIC certificate is not a mortgage license.
- NMLS Institution ID
- 2104
- LEI
- 549300LBCBNR1OT00651
Names on this institution
- Legal name: Mr. Cooper
- Legal name: NATIONSTAR MORTGAGE LLC
- Legal name: NATIONSTAR MORTGAGE LLC
Historical names remain on this same institution. They do not create a separate profile.
Mortgage activity reported through HMDA
Period: HMDA 2025 reporting vintage. This is not 2026 mortgage activity. Source: FFIEC HMDA 2025 LEI summaries.
Applications
79,599
sum(applications) at state grain. Not a quality signal.
Originations
52,217
sum(originations) at state grain.
Origination rate
65.6%
52,217 originations / 79,599 applications. Not an approval prediction.
Denials
12,296
County-grain denial count. Not a quality score.
Denial rate
15.4%
12,296 county-grain denials ÷ 79,599 state-grain applications. Numerator is county-grain denials; denominator is state-grain applications. Full LAR action_taken distribution is not stored. Do not compare lenders without scale context. Not a quality score. This is not “chance of being denied” and not your approval odds.
See methodology.
Where HMDA activity was observed
HMDA activity observed in listed states/counties. This is not headquarters, not licensed-in, and not a branch network. These are not licensed states, branch locations, or a service area unless separate evidence says so.
Headquarters is not listed from an FDIC institution record on this profile.
Top states by HMDA applications
| Category | Count |
|---|---|
| California (CA) | 7,812 |
| Texas (TX) | 5,943 |
| Florida (FL) | 5,817 |
| Georgia (GA) | 3,796 |
| Illinois (IL) | 2,970 |
| North Carolina (NC) | 2,824 |
| Pennsylvania (PA) | 2,666 |
| Ohio (OH) | 2,660 |
| Arizona (AZ) | 2,625 |
| Michigan (MI) | 2,558 |
HMDA activity observed in 51 states.
Top counties by HMDA applications
| Category | Count |
|---|---|
| 04013 · AZ | 1,664 |
| 06037 · CA | 1,377 |
| 17031 · IL | 1,075 |
| 06065 · CA | 844 |
| 48201 · TX | 776 |
| 32003 · NV | 715 |
| 06071 · CA | 680 |
| 06067 · CA | 503 |
| 06073 · CA | 498 |
| 12011 · FL | 493 |
| 12086 · FL | 490 |
| 06059 · CA | 476 |
| 48029 · TX | 471 |
| 48439 · TX | 433 |
| 49035 · UT | 432 |
County FIPS codes are activity locations, not branches. 2459 counties with observed applications.
Consumer complaint evidence
CFPB complaints attributed to this institution through confirmed identity mappings. Complaint totals are not a quality score and are not enforcement findings.
Attributed complaints
18,596
Last 24 months
0
Received on or after 2024-08-26.
Source company label: NATIONSTAR MORTGAGE LLC (confirmed).
| Category | Count |
|---|---|
| Mortgage | 18,596 |
| Category | Count |
|---|---|
| Loan modification,collection,foreclosure | 7,347 |
| Loan servicing, payments, escrow account | 6,732 |
| Trouble during payment process | 1,275 |
| Struggling to pay mortgage | 1,230 |
| Application, originator, mortgage broker | 597 |
| Settlement process and costs | 504 |
| Other | 384 |
| Credit decision / Underwriting | 243 |
| Category | Count |
|---|---|
| Closed with explanation | 17,903 |
| Closed | 362 |
| Closed with non-monetary relief | 171 |
| Closed without relief | 122 |
| Closed with monetary relief | 33 |
| Closed with relief | 5 |
| Category | Count |
|---|---|
| Yes | 18,469 |
| No | 127 |
Complaint data includes only records deterministically attributed to this institution. Some CFPB source labels remain unresolved and are listed separately.
Regulatory & Enforcement History
Separate from consumer complaints. Events appear only when a regulator record is confirmed to this institution with an official identifier. Counts are not a severity score. Nonfinal events are not proven wrongdoing unless the source disposition says so.
No attributable enforcement events were observed in the currently connected sources. That is not proof that no enforcement history exists.
Observed roles
Servicer role: Confirmed mortgage servicer
Role status uses official servicer-role evidence only. It is not inferred from company name, CFPB complaint count, ownership, parent company, or mortgage volume.
- Independent mortgage bank
- Mortgage servicer
Sources & methodology
Consumers should use source and reporting dates. Snapshot rebuild dates are not “verified today.”
FFIEC · hmda_2025_lender_state_summary
As-of / vintage: HMDA 2025
Source observed: 2025-12-31
source vintage, not ingest date
CFPB · cfpb_ccdb
Source observed: 2011-12-09
attributed confirmed complaints only
GLEIF · lei-records
- HMDA 2025 is a reporting vintage, not current 2026 lending activity.
- HMDA activity geography is not headquarters and not a branch or license map.
- CFPB counts include confirmed attributions only.
- Enforcement requires an independent confirmed identifier; a complaint bridge is not enough.
- NONE OBSERVED enforcement is not proof of no history.
- No Trust Score, ranking, or quality conversion is computed.
- Purchase/refinance and FHA/VA/conventional program splits are not populated in the current LEI summaries.
- Year-over-year HMDA is unavailable (single vintage).
Contract lend-nat-011-v1. Materialized evidence snapshot. Not a live national scan. Lookup 41 ms.