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Freedom Mortgage

Mount Laurel, New Jersey · HQ in Burlington County · NMLS #2767

Freedom Mortgage Corporation (NMLS #2767) is a national mortgage company based in Mount Laurel, New Jersey. It originates and services residential loans nationwide; Florida HMDA filings show high statewide volume among independent mortgage companies.

Public research signals

What we can show from re-checkable or attributed sources for this listing — not a grade, ranking, or approval odds.

  • NMLS verifiedNMLS #2767 — re-confirm on NMLS Consumer Access before applying.
  • Local HQ evidenceHQ locality derived from listed_county (Mount Laurel)
  • No attributed ratingNo volume-backed third-party rating on file
  • CFPB complaint record availablePublic CFPB complaint context available — not a finding of fault
  • HMDA not matchedNo LEI/slug HMDA match in our research tables

Evidence chips are not rankings, approval odds, or a grade. Methodology

NMLS / license status
NMLS ID verified
NMLS #2767 — re-confirm on NMLS Consumer Access before applying.
Local market evidence
Local market evidence · Burlington County
HQ locality derived from listed_county (Mount Laurel)

Does not measure approval odds, interest rates, closing speed, or future service quality. Not a regulator grade or NMLS endorsement.

Evidence detail (no score or point allocation)
  • NMLS identity evidence: NMLS #2767 — re-confirm on NMLS Consumer Access before applying.
  • Third-party reputation snapshot: No review volume on file
  • CFPB complaint pattern: Catalog shows 0 complaints — treated as unverified default, not a clean bill of health
  • BBB grade (catalog): Grade A listed in seed data — not scored until independently sourced (confirm on BBB.org)
  • Licensed locality completeness: Derived HQ locality: Burlington County (listed_county)
  • Loan type disclosure: 5 loan type(s) listed

Ask Trust Hub Standard · Common ownership · Separated research & listing order · No paid placements · Methodology

No independently verified closing-performance data available
Closing performance

Closing timelines are only shown when backed by a documented observed dataset (source, sample size, window). Seed or editorial estimates are not displayed. Hub methodology. Research listing only — not an endorsement of this lender. Re-verify NMLS #2767 on NMLS Consumer Access.

Loan Types

ConventionalFHAVAUSDARefinance

Specialties

Retail and correspondent channelsNational multi-state originatorFlorida HMDA activity

Public metrics (provenance-gated)

CFPB complaints (catalog): 0

Raw count as listed — not size-normalized. A complaint is not a finding of wrongdoing.

Product / credit tiers listed: Excellent, Good, Fair

Self-described product focus as listed — not underwriting criteria.

Third-party review and BBB snapshots are suppressed until independently retrieved. Volume ranks are not shown without a documented source.

Consumer complaint context · CFPB

What the public complaint record shows

Source: CFPB Consumer Complaint Database · Mortgage product only · Not a score or ranking

Research panel
Mortgage complaints (all published)
8,784

Cumulative published rows for matched company name(s)

Recent complaints (~24 months)
2,552

Published on or after 2024-08-10

Timely company response
99.6%

8,745 yes · 39 no (CFPB field)

Top complaint issues

  • Trouble during payment process4,269(48.6%)
  • Struggling to pay mortgage1,498(17.1%)
  • Applying for a mortgage or refinancing an existing mortgage879(10%)
  • Loan servicing, payments, escrow account669(7.6%)
  • Closing on a mortgage536(6.1%)

Company response (as published)

  • Closed with explanation8,667(98.7%)
  • In progress96(1.1%)
  • Closed with monetary relief8(0.1%)
  • Closed7(0.1%)
  • Closed with non-monetary relief6(0.1%)

Matching & scope

Matched to CFPB company name “Freedom Mortgage Company”.

CFPB company name(s): Freedom Mortgage Company

Complaints are national (CFPB mortgage product). HMDA originations on this site are currently Florida-focused for matched LEIs. A per-1,000 rate mixes national complaint volume with state originations — use only as rough size context, not a score.

Data as of 2026-08-10. Complaint counts come from the public CFPB Consumer Complaint Database (mortgage product only). They are not a finding of fault, not size-normalized by default, and are not a rating or ranking. Larger originators and servicers naturally attract more complaints. CFPB Consumer Complaint Database.

We show the public record. You decide.

Research listing only — not an endorsement. Re-verify NMLS identity on NMLS Consumer Access before applying. Lender Trust Hub is not a lender or broker.