New American Funding (Chicago)
Chicago, Illinois · HQ in Cook County · NMLS #6606
NAF Chicago team — excellent ratings for competitive neighborhood transactions and multiple offers.
Public research signals
What we can show from re-checkable or attributed sources for this listing — not a grade, ranking, or approval odds.
- NMLS verifiedNMLS #6606 — re-confirm on NMLS Consumer Access before applying.
- Local HQ evidenceHQ locality derived from zip (Chicago)
- No attributed ratingNo volume-backed third-party rating on file
- CFPB complaint record availablePublic CFPB complaint context available — not a finding of fault
- HMDA not matchedNo LEI/slug HMDA match in our research tables
Evidence chips are not rankings, approval odds, or a grade. Methodology
- NMLS / license status
- NMLS ID verified
- NMLS #6606 — re-confirm on NMLS Consumer Access before applying.
- Local market evidence
- Local market evidence · Cook County
- HQ locality derived from zip (Chicago)
Does not measure approval odds, interest rates, closing speed, or future service quality. Not a regulator grade or NMLS endorsement.
Optional: technical composite factors (not a public grade)
Internal composite for methodology transparency only. We do not present this as a ranking score on cards.
- NMLS identity evidence: 28/28 — NMLS #6606 — re-confirm on NMLS Consumer Access before applying.
- Third-party reputation snapshot: 0/26 — No review volume on file
- CFPB complaint pattern: 8/16 — Catalog shows 0 complaints — treated as unverified default, not a clean bill of health
- BBB grade (catalog): 0/12 — Grade A+ listed in seed data — not scored until independently sourced (confirm on BBB.org)
- Licensed locality completeness: 12/12 — Derived HQ locality: Cook County (zip)
- Loan type disclosure: 6/6 — 5 loan type(s) listed
Ask Trust Hub Standard · Common ownership · Separated research & listing order · No paid placements · Methodology
Closing timelines are only shown when backed by a documented observed dataset (source, sample size, window). Seed or editorial estimates are not displayed. Hub methodology. Research listing only — not an endorsement of this lender. Re-verify NMLS #6606 on NMLS Consumer Access.
Loan Types
Specialties
Public metrics (provenance-gated)
Raw count as listed — not size-normalized. A complaint is not a finding of wrongdoing.
Self-described product focus as listed — not underwriting criteria.
Third-party review and BBB snapshots are suppressed until independently retrieved. Volume ranks are not shown without a documented source.
Consumer complaint context · CFPB
What the public complaint record shows
Source: CFPB Consumer Complaint Database · Mortgage product only · Not a score or ranking
Cumulative published rows for matched company name(s)
Published on or after 2024-08-10
691 yes · 33 no (CFPB field)
Top complaint issues
- Trouble during payment process194(26.8%)
- Applying for a mortgage or refinancing an existing mortgage182(25.1%)
- Closing on a mortgage127(17.5%)
- Struggling to pay mortgage118(16.3%)
- Application, originator, mortgage broker30(4.1%)
Company response (as published)
- Closed with explanation702(97%)
- Closed with monetary relief22(3%)
Matching & scope
New American Funding publishes under legal entity “BROKER SOLUTIONS, INC.” in the CFPB database (NMLS family / DBA). All directory NAF branch listings with company NMLS 6606 inherit this mapping.
CFPB company name(s): BROKER SOLUTIONS, INC.
Complaints are national (CFPB mortgage product). HMDA originations on this site are currently Florida-focused for matched LEIs. A per-1,000 rate mixes national complaint volume with state originations — use only as rough size context, not a score.
Data as of 2026-08-10. Complaint counts come from the public CFPB Consumer Complaint Database (mortgage product only). They are not a finding of fault, not size-normalized by default, and are not a rating or ranking. Larger originators and servicers naturally attract more complaints. CFPB Consumer Complaint Database.
We show the public record. You decide.
Research listing only — not an endorsement. Re-verify NMLS identity on NMLS Consumer Access before applying. Lender Trust Hub is not a lender or broker.