Synovus Bank
Columbus, Georgia · HQ in Muscogee County · NMLS #480004
Synovus Bank (NMLS #480004) is a Southeast regional bank headquartered in Columbus, Georgia. Public HMDA filings include multi-thousand Georgia originations among major metro and secondary markets.
Research Score
50 / 100
Re-checkable NMLS identity, third-party reputation snapshots when present, complaint-pattern context, and field completeness. Editorial research composite only.
Data Confidence
87 / 100
High data confidence
NMLS / License Status
NMLS ID verified
NMLS #480004 — re-confirm on NMLS Consumer Access before applying.
Local Market Evidence
Local market evidence · Muscogee County
HQ locality derived from listed_county (Columbus)
Does not measure approval odds, interest rates, closing speed, or future service quality. Not a regulator grade or NMLS endorsement. Methodology
Score factors
- NMLS identity evidence: 28/28 — NMLS #480004 — re-confirm on NMLS Consumer Access before applying.
- Third-party reputation snapshot: 0/26 — No review volume on file
- CFPB complaint pattern: 8/16 — Catalog shows 0 complaints — treated as unverified default, not a clean bill of health
- BBB grade (catalog): 0/12 — Grade A listed in seed data — not scored until independently sourced (confirm on BBB.org)
- Licensed locality completeness: 8/12 — Derived HQ locality: Muscogee County (listed_county)
- Loan type disclosure: 6/6 — 4 loan type(s) listed
Closing timelines are only shown when backed by a documented observed dataset (source, sample size, window). Seed or editorial estimates are not displayed. Hub methodology. Research listing only — not an endorsement of this lender. Re-verify NMLS #480004 on NMLS Consumer Access.
Loan Types
Specialties
Public metrics (provenance-gated)
Raw count as listed — not size-normalized. A complaint is not a finding of wrongdoing.
Self-described product focus as listed — not underwriting criteria.
Third-party review and BBB snapshots are suppressed until independently retrieved. Volume ranks are not shown without a documented source.
Federal mortgage data · HMDA
What the federal data shows
Source: 2025 HMDA · Georgia activity (primary of 3 states) · Not a score or ranking
Among tracked high-volume counties in this state slice
HMDA applications in state summary (selected outcomes)
Also mapped in: South Carolina (458 originations) · North Carolina (24 originations)
Top counties by originations
- Muscogee County303
- Fulton County221
- Houston County169
- Cobb County129
- Clarke County102
Loan-type mix (Georgia originations)
Market share in key counties
Share of county originations among all HMDA filers in that county (shown when ≥ 1%).
- Muscogee County303 originations · 8.6% share
- Houston County169 originations · 3.6% share
- Clarke County102 originations · 5.4% share
- Chatham County79 originations · 1.1% share
- Walton County63 originations · 2.3% share
- Carroll County52 originations · 1.7% share
Data as of 2025 HMDA. Figures are derived from public HMDA records published by the CFPB/FFIEC Data Browser. They reflect reported mortgage applications and originations, not a rating or endorsement. CFPB/FFIEC HMDA Data Browser.
We show the public record. You decide.
Consumer complaint context · CFPB
What the public complaint record shows
Source: CFPB Consumer Complaint Database · Mortgage product only · Not a score or ranking
Cumulative published rows for matched company name(s)
Published on or after 2024-08-10
148 yes · 1 no (CFPB field)
Top complaint issues
- Trouble during payment process41(27.5%)
- Loan modification,collection,foreclosure35(23.5%)
- Applying for a mortgage or refinancing an existing mortgage17(11.4%)
- Loan servicing, payments, escrow account15(10.1%)
- Closing on a mortgage14(9.4%)
Company response (as published)
- Closed with explanation136(91.3%)
- Closed with non-monetary relief4(2.7%)
- Closed3(2%)
- Closed with monetary relief3(2%)
- Closed without relief2(1.3%)
Matching & scope
Matched to CFPB company name “Synovus Bank”. NMLS inheritance covers bank/mortgage company IDs when present on directory rows.
CFPB company name(s): Synovus Bank
Complaints are national (CFPB mortgage product). HMDA originations on this site are currently Florida-focused for matched LEIs. A per-1,000 rate mixes national complaint volume with state originations — use only as rough size context, not a score.
Data as of 2026-08-10. Complaint counts come from the public CFPB Consumer Complaint Database (mortgage product only). They are not a finding of fault, not size-normalized by default, and are not a rating or ranking. Larger originators and servicers naturally attract more complaints. CFPB Consumer Complaint Database.
We show the public record. You decide.
Research listing only — not an endorsement. Public panels (when shown) cite HMDA and/or CFPB sources with as-of dates. Re-verify NMLS identity on NMLS Consumer Access before applying. Lender Trust Hub is not a lender or broker and does not provide financial advice. We show the public record. You decide.